Phoenix Bus Inc. (dba Phoenix Bus Orlando) ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, quote forms, and charter bus booking services.
When you submit a Quick Quote, contact form, or booking agreement, we collect information such as your name, email address, phone number, pickup and drop-off locations, travel dates, group size, and any specific trip details. For payments, we collect billing details. We may also automatically collect non-personal data such as browser type, device type, and pages visited for analytics purposes.
We use the information you provide solely to prepare accurate transportation quotes, schedule charter bus services, process payments, confirm bookings, dispatch our fleet, and communicate with you regarding your trip. We do not sell, rent, or trade your personal information to third parties.
By providing your phone number and opting in, you agree to receive text messages from Phoenix Bus Inc. related to your quotes, reservations, and dispatch updates.
Rates: Message and data rates may apply depending on your cellular provider.
As a fully licensed motor carrier, Phoenix Bus Inc. complies with all applicable regulations of the U.S. Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA), including recordkeeping, driver qualification, and passenger safety requirements. Certain trip records, including passenger manifests and contact details, may be retained to meet federal compliance and safety obligations.
We implement reasonable administrative, technical, and physical safeguards to protect your information. Form data is transmitted over encrypted HTTPS connections. We do not store full credit card numbers on our servers; all payments are processed through secure, PCI-DSS compliant third-party payment gateways.
While we frequently provide transportation for school field trips and youth groups, our website and booking services are directed strictly at adults (teachers, parents, administrators, or tour operators). We do not knowingly collect personal information directly from children under the age of 13.
We may use trusted third-party services to process quote submissions, manage our CRM, send transactional emails, or handle payments. These providers are contractually bound to safeguard your information and use it solely to perform services on our behalf. As stated in Section 3, SMS opt-in data is never shared with third parties for their marketing purposes.
Depending on your state of residence (such as California under the CCPA/CPRA), you may have specific rights regarding your personal data, including the right to request access to, deletion of, or information about how your data is shared. To exercise these rights, please contact us using the information below.
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand traffic patterns and improve user experience. You may disable cookies in your browser settings at any time.
You may request access, correction, or deletion of your personal information at any time. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal/federal obligations, resolve disputes, and enforce our agreements.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.
How Phoenix Bus Orlando collects, uses, and protects personal information submitted through quote forms and charter bus bookings.
Phoenix Bus Inc. — 3220 37th St, Orlando, FL 32839. Call (407) 574-7662 for a group transportation quote.