Faq’s

Punctuality

Our Drivers are always 20 minutes early to every stop! Stay stress-free and know prestige and professionalism ideas are implemented into our everyday day-to-day.

Availability

When we say 24/7 WE MEAN IT! We understand that trips do not run on a regular 9 to 5 schedule. Our charter bus rental company accommodates your late-night phone call, adding Wi-Fi, bathrooms, and even a change of destination.
How many passengers can a charter/shuttle bus accommodate?
Phoenix Bus Charters offers several different vehicles for different group sizes. Our minibusses carry 10-18, our minibusses buses carry 18-28, and our Charter Buses carry 28-56.
Do I need to provide food, drinks, or lodging for my driver?
Providing food and drink is not required. You will only need to provide lodging for the driver(s) if your reservation spans multiple days.
How much will it cost?
Price may vary on how long the bus may be needed, depending on location, you can always call us for more information at 1-888-755-5398
Is there a cleaning fee?
Only if garbage is left on the charter bus. When there is a lot of food particles, drinks, and general trash left on our minibusses, shuttles, or charter buses we need to do a mandatory premium clean up, and you will be billed $400. However, this rarely ever happens, because we are fortunate enough to have groups that care. Thank you =)
Do you charge per hour?
Rates are charged per hour, with a 5-hour minimum for charter buses. We also have day rates as well! Questions on pricing and booking? Call us! 1-888-755-5398
How much storage is there on the Charter Bus?
We love to tell our customers it is exactly like an airplane with wheels! We have overhead storage under the bus bay storage!
Of course! We can send you pictures prior to your date upon request!
We love to tell our customers it is exactly like an airplane with wheels! We have overhead storage under the bus bay storage!
How much should I tip my driver?
10-20% tip of the total cost, in cash, is recommended and most importantly appreciated, if possible.
What amenities are on the bus?
A charter bus from phoenix bus Charters will include Wi-Fi, flat screen Tv’s, climate control, and an onboard bathroom.

Storage

we have overhead storage Under the bus bay storage, It is exactly like an airplane with wheels

Service animals

we accept service animals they are welcome. All buses are ADA


Quotes are all-inclusive!

Tolls, taxes, minus the driver’s gratuity